Q: How do you guarantee the safe delivery of merchandise?
A: To guarantee the safe delivery of your merchandise, we use one of the major delivery carriers (Federal Express, DHL, UPS, or USPS). All merchandise is sent securely packaged, fully insured and requires a delivery confirmation signature. Once your package is shipped, the tracking number will be sent to you automatically via email.
IMPORTANT NOTE: If you have a signature waiver on file with the delivery carrier utilized, they will leave the package on your doorstep, and Boston Private Jewelers is NOT responsible for merchandise left unattended due to a signature waiver on file with a shipping company. The liability for the package is with the person who has the signature on file. If you are uncertain whether you have a signature waiver, we recommend that you contact the appropriate carrier to make certain that someone will be required to sign for the package.
Q: Does Boston Private Jewelers buy estate jewelry, fine watches and diamonds?
A: Boston Private Jewelers will purchase your estate jewelry, fine watches, and diamonds. We will pay a fair price for your items. We also buy broken watches, watchmaker’s tools, watch parts, and watch-related ephemera. Purchases are typically done locally in the New England region; however, we will examine and make an offer on any items sent to us for inspection. It will take a couple of days to get you an accurate quote but we need this time to bring forth our best offer for your items. You can e-mail a description of the items you are interested in selling to , or fax it to 781-400-1130. We may require proof of identity (a drivers license, etc.) to buy your items.
Q: Where can I have my diamond delivered?
A: That depends on how you pay. If you pay via Pay Pal account you can only have it shipped to a Pay Pal confirmed address. On credit card orders, we only ship to the billing address of the card to protect the card owner from any possible misuse of their account. If you pay with check or wire transfer, you can have the diamond shipped anywhere you prefer. Regardless of where you have it shipped you can also arrange to have the package held at your local delivery carrier’s depot after you receive the tracking number. This is quite convenient if you are trying to surprise a loved one!
Q: What type of payment do you accept?
A: In order to efficiently manage your purchases on-line we have incorporated an easy to use, secure checkout service which will accept credit cards, E-checks, money orders and wire transfers. (PAYPAL), the multi-billion dollar global leader in internet-based payment solutions was chosen for their ability to expedite the processing of your order, while ensuring the privacy and security of your confidential information. In order to protect our customers we only ship to a confirmed Pay Pal address. All payments made by check or e-check have a seven (7) day waiting period to ensure funds are cleared prior to shipping any merchandise.
All prices are in U.S. dollars, and any shipment to a Massachusetts address requires an additional 5% sales tax be added to your payment.
For international purchases, we will accept bank-to-bank wire transfers only and all funds must be in U.S. dollars. Payment on wire transfers is usually received within 24 hours and merchandise will be promptly shipped when the transfer is verified. Once an order is confirmed, we will provide instructions for the transfer.
Q: How long has your company been in business?
A: Boston Private Jewelers is a subsidiary of TLC which was established in 1992 as a part-time jewelry and diamond wholesale business. We pride ourselves in obtaining high grade & unusual watches, diamonds and Estate jewelry for our distinguished clients. Our selection of certified diamonds, Estate jewelry, and high quality timepieces is constantly changing, giving our customers a rewarding shopping experience at every visit. We provide superior customer service and prompt mail-order delivery to all of our customers worldwide.
Boston Private Jewelers
1150 Great Plain Ave.
Needham, MA 02492
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