Read what our customers are saying:
A satisfied customer… “my wife loved it”
Hope all is well with you.
You sold me a gold paddlewheeler charm a few yerars ago, and my wife loved it! I am looking for another charm can you help?
Los Angeles, CA
“It runs perfectly, and is certainly beautiful.”
You may recall last November I had purchased a vintage Longines tank-style watch from you for my wife’s Christmas present. I’m pleased to say the watch continues to delight, runs perfectly, and is certainly beautiful. She loves it (as do I). My own watchmaker in Philly commented about how rare it was to see a case of that vintage in such fine condition.
“I love it”
Purchased this bracelet and want you to know how happy I am with it! Love it!
“I always appreciate the extra effort you make to find the perfect option for me.”
Thanks again for selecting the perfect Movado watch for me. I always appreciate the extra effort you make to find the perfect option for me. After all these years, I think you know my taste and you always seem to find the perfect fit for me. Thanks again for everything.
“My fiancé and I went to Todd to look for our engagement ring and couldn’t be happier with the ring or the shopping experience”
We found Boston Private Jewelers when looking online for art deco and Victorian style antique rings. We went downtown to the diamond building and a bunch of the other stores on Washington street but were disappointed with the selection and prices.
We emailed Todd through his website and gave him a listing from the website of the pieces we liked. We met up with him in an office building and he brought the rings we mentioned at online, and even more in similar styles, probably 50-75 pieces similar to the 10 or so I picked. His inventory is MUCH larger than what’s listed on the website.
We sat and were able to try all the rings on we liked and he brought yes and no boxes to help us narrow our choices. We loved that he didn’t seem to be trying to rush us or push us to make a selection. We got it down to two rings - one about four times the price of the other, although still very reasonably priced especially compared to downtown crossing, but he didn’t try to push me to get the more expensive ring (my fiancé did). He had the ring polished and fixed up since it was an antique and we both LOVE it!
After wearing the ring a couple months, the back started irritating my finger and Todd took me to get it smoothed out. It wasn’t a significant repair, but we really appreciate the fact he stood behind his product by helping us figure out what was wrong and taking us to get it fixed.
“Just wanted to let you know the dish arrived, it’s wonderful”
Just wanted to let you know the dish arrived, it’s wonderful, that chip is barely noticeable, looks like the gold just wore off a bit … and I thank you kindly for the extra gift, what a lovely little item, and so sweet with the painted violets, (you didn’t have to do that), but, I really appreciate it.
I plan to be checking and shopping on your site again.
Thanks for everything!
“They are just beautiful and definitely will be heirlooms for my daughters and granddaughter”
I want to let you know the charms arrived today - they are just beautiful and definitely will be heirlooms for my daughters and granddaughter.
Again, they are simply lovely and in beautiful condition. I want to thank you again for being so kind. I will definitely be doing business with you again soon as I have my eye on a gorgeous bracelet that I think will be perfect as a charm bracelet.
All the best and will be in touch again soon.
“Its Absolutely Wonderful”
Just wanted you to know the locket is absolutely wonderful. She is wearing it today… Thank you so much!
“Expertise in assisting to customer needs”
The ring is absolutely beautiful… it is not exact, but it is surely close. You refinished it beautifully and I know my daughter will love it. I commend you on your patience with me and your expertise in assisting to customer needs.
My family and I wish you and yours a very Happy Holiday and a Joyous New Year!
“I LOVE IT!”
The charm you sent is a beautiful piece. Thanks for all your help in purchase.
“I will certainly encourage other Australians to give your site a look”
The watch arrived today, thanks be to God! It looks great and the packaging was expert. Todd, I have enjoyed our discussions and I must thank you for the amount of time you took to display endlessly all the options open to me. I have no regrets regarding the trade. I will certainly encourage other Australians to give your site a look and if you think I can give your business some exposure, let me know what I can do. You deserve to do well (but you still don’t have to reply to emails on a Sunday!). Your watchmaker is a man of good judgement; he needs a vote of thanks also. No doubt every one in the States these days is trying their darndest to stay in business.
Very best wishes.
“The watch is indeed attractive and I celebrate your reputation & great customer service.”
The watch and strap are indeed most impressive and It catches most everyone’s eye.
All the best,
Brighton, East Sussex, UK
“Thank you for your fast service, excellent prices, and commitment to selling estate/vintage jewelry.”
Dear Boston Private Jewelers,
I just received the vintage heart charm I ordered this week. I just wanted to say thank you for your fast service, excellent prices, and commitment to selling estate/vintage jewelry.
I am elated to have found this charm. I am replacing a necklace given to me by my grandmother when I was a child. The piece was stolen a few years back and I was heartbroken over the loss. I had a replica made from a picture, but it paled in comparison to the real thing. I eventually sold it. On a whim, I searched for the charm and to my surprise one popped up at your site! I immediately purchased it. When I opened the box a wave of emotion came over me as there sat the charm, exactly as I had remembered it. This piece has so much sentimental value. It reminds me of so many happy moments I spent with my grandmother. I am so thankful to have another one in my possession yet again.
New York, NY
“Boston Private Jewelers are true professionals”
I received the watch today. You guys are true professionals… You did a great job. Very respectfull of not sending it on saturday. Very pleased with order. Keep up the good work at a time when customer service is something to be desired.
“Thank you for a fine product and prompt service”
Dear Mr. Bello
I have just received the gold charm I ordered, a gold palm tree/canoe island. It is by far much more exquisite in person than pictured on the website.
I am so very pleased with this charm. Thank you for a fine product and prompt service. I have purchased from your site before, and will certainly do so again with confidence.
Los Gatos, CA
“I love it!”
Hi Todd -
Just wanted to let you know that I received the bracelet - I love it! Thanks very much.
We’ll be in touch when it’s time to add to it!
“Everything about the watch looks Terrific”
I received the fedex on Tues. Everything about the watch looks terrific. Thanks very much for all the work and good service.
New York, NY
"Thrilled with my new charms"
Yesterday I received my order of two charms and was thrilled! Both charms were in excellent condition and looked even better in person than in the pictures.
Thanks again for your service.
Los Gatos, CA
“I LOVE IT!”
I just wanted to let you know that I received my bracelet and I LOVE IT! I was away for a few days and unfortunately the Post Office Parcel Pickup ( say THAT fast 3 times :) was closed the day I left, so I couldn’t pick it up until I returned. It was worth the wait. It fits perfectly and I have other charms that I can add to it. Thank you SO much! Glad that I found you.
Take Care, God Bless, and All for Now!
Vineyard Haven, MA
“It’s Everything we hoped it would be”
I received the ring enhancer today and it’s absolutely everything i hoped it would be. We are taking it to the jewelry store today to have it sized.
“Now I know where to look for estate jewelry :-)”
Just wanted to let you know that we received the ring today and my wife was THRILLED with it. Now I know where to look for estate jewelry :-)
“I loved everything!”
I am heading to my jewelers today to mastermind how I will separate out all my 60+ charms into several bracelets/necklaces. I am very excited!!!!
”I received my watch…have not taken it off except at bedtime.”
received my watch…have not taken it off except at bedtime.
Thank you for the extra battery…
There are several spaceview models I want to acquire, to please advise me when you have any original SV.
“It is a wonderful time piece”
Sorry I didn’t reply sooner the watch made it here perfectly and is still running. It is a wonderful time piece. Thank you for everything. Have a very Merry Christmas!!!!
Hope we can do business again.
“I knew she would love it and she did”
The vintage charm was received and given to my wife already as a 30th anniversary gift. She was very happy with it.
I brought one like this for her thirty years ago as a wedding gift. Unfortunately it was stolen & I have searched for many years to find her a replacement or even the original at pawn shops estate jewelry sales, etc.
When I saw this pendant advertised on your site; I knew she would love it and she did.
Thanks for the great service and a beautiful pendant charm, very well received!
Flanders , NJ
“I love my new watch!”
Just thought you’d like to know the happy ending, I love my new watch!
Consider me a manual wind convert, at least until next time.
Short Hills, NJ
“He absolutely loved it”
We celebrated my husband’s birthday yesterday and I gave him his watch. He absolutely loved it, and today he’s reading the literature you put together on the watch. Thank you so much for your help and working with me on finding the perfect birthday gift.
We’ll definitely keep you in mind in the future and refer you to anybody that may ask where my husband got his watch.
“It is perfect!”
I received my castle charm this afternoon and it is perfect! It is exactly the one I lost so I am happy to have it replaced.
Thanks for keeping me in mind if any of the Disney charms come in.
“I am pleased both with the bracelet and the excellent service you provided.”
Just to let you know that I received the bracelet today. I am very pleased both with the bracelet and the excellent service you provided.
“Not only was the bracelet as beautiful as shown in the picture, but it arrived fast”
I Just received my bracelet and was absolutley thrilled! Not only was the bracelet as beautiful as shown in the picture, but it arrived fast, and in packaging that was like opening a beautiful gift! …and my birthday isn’t until June 30th!! Thank you again, I will be back for more, and I will be wearing my bracelet to a graduation party tomorrow, and will be happy to spread the word about your great business!
“I received the London bus charm. It is very lovely and just perfect. It is nicely detailed and the weight is perfect.”
My husband had given me a 18K Tiffany & Co. charm bracelet for Christmas present a number of years ago. It just had the single heart charm on it and I had my initials engraved on it. I never knew what other charms to put on that bracelet. My husband and I had gone to London 4 times. When I saw this charm, I knew it would be the one for this bracelet. He really loved the London bus so this will always be a very special charm to me.
Thank you so much!
“I am very pleased to be your customer”
Thanks so much for your speedy delivery of my gorgeous ring! It is even prettier than the photographs. And it fits perfectly. You showcase your products wonderfully and I am very pleased to be your customer.
“Thanks so much for the wonderful charm and great service.”
The charm arrived today, and I’m crazy about it. You definitely gave me some great advice.
“It is beautiful and I receive compliments whenever I wear it”
Dear Boston Private Jewelers,
I Received my 1940’s era Cowboy charm bracelet back in February and wanted to say thank you. It is beautiful and I receive compliments whenever I wear it which is often. Great to do business with you.
“Thank you so much for the beautiful ring.”
I received my Art Deco Style Sapphire and Diamond ring today. I am thrilled! I have been looking for a distinctive sapphire ring for years but had not found anything that was high enough quality or unique enough to be worth the price. The quality and sheer beauty show the dedication you have to selecting good pieces and restoring/cleaning them like new. I will definitely be a return customer!
“My bracelet came beautifully wrapped in a silver blue box”
I was delighted to receive my package yesterday it was so beautifully wrapped in the silver blue box. I immediately put it on my wrist and admired the bracelet. It looks marvelous just as the picture showed on your website.
“It was a really good experience dealing with Boston Private Jewelers.”
I received the ring, it looks great, I am really happy with it. Thanks again for all of your help and patience, it was a really good experience dealing with you.
“Your excellent customer service was very much appreciated.”
Thank you very much for the abundance of information. Please be assured that your excellent service was very much appreciated. Thank you once more.
“Excellent service. Everything was in time without any problems.”
I received the watch Vacheron Constantin, it looks great, I am so happy.
Thank you very much.
Montreal, Quebec, Canada
“I have received the Astronaut and it looks even better than the photographs showed”
Just thought I would let you know I have received the 1964 Bulova Astronaut Accutron watch and it looks even better than the photographs showed. It is running like a champ and in better condition than any Astronaut that I have ever seen before. I will make sure that I take very good care of this beauty. Also thank you for the manual and polishing cloth included with the watch. I am very pleased with this transaction and with your customer service. I originally did not think I should spend the money but after a bit I realized that I will probably never find an 1964 Astronaut in this condition again. Again I am very pleased with this watch and thanks for helping me attain my dream of owning one of these fine watches at last. I will bookmark your site and I will recommend you to all of my horological buddies. thanks again.
“My New Ring is lovely and is exactly as shown on your web page”
The ring arrived as scheduled. It is lovely and exactly as shown on the web page.
“It looks gorgeous”
I received the beautiful Bulova watch Tuesday. It looks gorgeous with my wedding ring.
Thank you so much for the excellent service you’ve given us on this watch.
The charm arrived safely today. It’s great. Thanks so much for an easy transaction. I’ll be watching for the silver.
“I’m very happy with the rings I purchased”
I have received the rings already and very happy with them… I just hope they fit…
thank you and I will be purchasing more from you
“I received my lovely mother of pearl Tiffany ring and am very pleased.”
Just a note to let you know I received my lovely mother of pearl Tiffany ring and am very pleased. Thanks so much too for the polishing cloths. I have earmarked your site and look forward to shopping with you again. As a dealer I am always pleased to find other professional dealers on the internet to buy from. Thank you again.
“The Tiffany & Co band arrived on Saturday, and its absolutely perfect”
The vintage rose gold Tiffany & Co band arrived on Saturday, and its absolutely perfect. You sized it beautifully—I can’t even find a trace of a seam, and it fits like a glove.
Thanks enormously—I love it. A true pleasure doing business with you.
“I’m thrilled. The charms are in such beautiful shape”
We just got back from Vacation and so I have just opened my package. I’m thrilled. The charms are in such beautiful shape, and each is better than the pictures. Unfortunately, my husband took them right back. I don’t get to see them again until my birthday in September, but at my age it takes something great to make you look forward to a birthday!
Thanks again for such personal attention. I hope to add to my bracelet in the future.
“It was just the ring I was hoping to find.”
Todd (and the helpful woman I spoke with on the phone),
I have been on vacation which is why I haven't responded sooner. I rarely buy anything over the internet (because I am still old school J) …and was a little reluctant regarding the ring I purchased from you. I looked everywhere for ‘this’ ring. When I received it I could not have been more pleased as indeed it was just the ring I was hoping to find and as an added bonus… it fits perfectly. Thank you for your patience with my persistent questions as well as the added photo. You can certainly consider me a very satisfied customer.
“My New Lyre Charm is absolutely beautiful!”
I received the lyre charm in the mail today, and I just wanted to say it is absolutely beautiful! Thanks so much for the quick service!
“The package arrived yesterday and I couldn’t be happier with the charms I just love all of them.”
The slot machine is exactly what I’ve been looking for in terms of size and weight, and it’s in beautiful condition. The school bus is even nicer than its picture, and every time I look at it I think of the school bus I rode in high school. And, last, but not least, thanks for adding the sapphire stones to the high heels. They look 10 times better than before. Again, I just love all of them.
Talk to you soon.
“You are brilliant at finding elegant and extraordinary pieces”
The Tiffany & Co. silver band arrived today and its absolutely beautiful!
You are brilliant at finding elegant and extraordinary pieces.
“I just ordered”
I just ordered a 14k New Orleans lamppost from you and was happy both with the charm and your service.
Thousand Oaks, CA
“Thank you from the bottom of my heart for getting me the gold charms for my daughter and (hopefully) daughter-in-law.”
My son is a Marine, and we live with our hearts on our sleeves. His sweetheart is graduating from college in a few weeks, and we will be traveling there to be there for her in place of him.I sent the charms on ahead, the diploma and the Statue of Liberty. She just called, and we had a weepy but wonderful moment. She felt very loved and cared for which is what she is. But thank you for helping a my son and his mom make a girl so happy.
A customer forever
“It’s not often I make a call and get a really smart, funny, and on board somebody like I did calling you today.”
Thank you SO much for helping me. As I said, I will be now a loyal and often customer. I was thrilled to find you.
Hope the flowers are coming up in Boston. We got the Red Sox all wound up to play down here.
Cape Elizabeth, ME
“I love both of the charms”
The package has landed. Love them both.
Don’t forget me if you run across a Bocca di Verite - Mouth of Truth charm.
Thanks, and Happy New Year,
Los Angeles, CA
“The Buddha charm arrived, and it is beautiful!”
The Buddha charm arrived, and it is beautiful! I am sure she will absolutely love it. I gave her two big 18k Italian Etruscan jeweled charms last year for Christmas, and this will go perfectly with those on her bracelet… and it is so different from the run of the mill charms you see all over. Thanks again…
“My new topaz ring is elegant”
Dear Todd —
The gold and topaz ring arrived today — elegant — am delighted to have it — thank you!
“Your charms are the most special.”
The pineapple and four leaf clover are great! They are perfect. I have to tell you, that even though I occasionally find a cute charm elsewhere, your charms are the most special.
Talk to you soon.
“we’ve recieved the ring and we love it!”
Sorry for the slow response, but I wanted to let you know that we’ve recieved the ring and we love it! Thanks for your help in getting us another ring …this one is perfect!
“She loves it!”
I wanted to tell you that I gave the ring to my now fiancée and she loves it! So thank you for all of your help.
Thank you again
Capital Federal, Argentina
“I love the vintage Tiffany & Co wedding band I bought from you.”
You did a beautiful job on the resizing, it fits me perfectly. The care you took in buying 22k gold for the resizing and working with traditional methods to preserve the integrity of the piece was outstanding. Thanks enormously for your knowledge and guidance.
“I opened the package and it felt as if I just left your store. All internet stores should follow your lead.”
Customer service was great and your packging was wonderful. I opened the package and it felt as if I just left your store. All internet stores should follow your lead.
“It’s truly a beautiful time piece”
I received the watch this afternoon and I am so satisfied with its excellent condition, which is more than I expected. It’s truly a beautiful time piece to wear on any occasions in my daily life.
Thank you for your superb service very much.
La Canada, CA
“The charm is adorable.”
Thanks again for re-enameling the candle on my birthday cake charm. I plan to have it attached to the bracelet this weekend.
“Once again, I am pleased with the quality of the charm and the extra speedy service”
The charm arrived today. Once again, I was pleased with the quality of the charm and the extra speedy service. I’ll be saving my $$ for more great charms.
“The charm arrived today, and I love it. Truly beautiful!”
The charm arrived today, and I love it. Truly beautiful! I’ll have to admit I was skeptical at first, but no more. I appreciate your extra speedy delivery, excellent communications, and secure packaging. Can’t wait to pick out my next treasure.
The ring came yesterday and it’s perfect. In fact, I took it right to the jeweler to size it! it looks beautiful with a bracelet I have.
“When I’m in the mood to buy a couple of Unbelievable, Unique and Exquisite charms… I always come to you! @ BostonPrivateJewelers.com”
Hi Todd -
It’s been quite some time since we have done business - but whenever I’m in the mood to buy a couple of Unbelievable, Unique and Exquisite charms… I always come to you!
Thanks for everything and I’m glad to rekindle the business between us.
“Boston Private Jewelers is my favorite charm site”
Thanks again for the great service. Regards to you and your wife, its always a pleasure doing business with Boston Private Jewelers, my favorite charm site.
“The charms you sent are wonderful!”
The mailman brought the package with the charms. They are wonderful. So are you and your great collection and website. I’ll be in touch soon.
“I’m very delighted with everything you’ve done to ensure a smooth and pleasant transaction.”
Wow! I am amazed at how fast you sent out the ring I ordered last friday!!! The ring is beautiful and sparkles like crazy. I’m very delighted with everything you’ve done to ensure a smooth and pleasant transaction. I’ll most definitely purchase from you again and recommend your site to others!!
Los Angeles, CA
“I just received the stork charm. I love it!”
i just received the stork charm. I love it! My sister will be sooooooo pleased.
Hope to do business again soon.
“They are perfect!”
My charms arrived Saturday. They are perfect! Thanks so much. I’ll be in touch again soon.
“It is so nice to know that there are still real professional people that know how to handle their clients.”
Thank you for sending the Waltham Pocket Watch. I did get it on Sat. I just like to compliment you all for the way you send the items and the way you package them. It is so nice to know that there are still real professional people that know how to handle their clients. Keep up the good work and rest assure that I will pass the word to my friends about you all. Have a great day.
West Columbia, SC
“You wrapped everything so beautifully. I felt like this was a surprise present even though I knew what was in it.”
I LOVE my three charms! The package sat at the post office while I was away for a few days, but as soon as I came back, I picked it up. You wrapped everything so beautifully. I felt like this was a surprise present even though I knew what was in it.
I’m going to look at your website tonight, so I might be emailing you tomorrow about some other charms.
Talk to you soon.
“I received the watch and its beautiful thanks”
I received the Tiffany & Co watch and it’s beautiful. Thanks…
“My ring is lovely ring and I am very pleased with it”
The ring arrived this morning it is a lovely ring and i am very pleased with it, exactly as described. it fits perfectly. I AM TOTALLY SATISFIED!!! I keep looking at it on my finger! I can’t wait to show it to my friends. It’s a beautiful ring and very different from anything I have seen in the UK. Thank you for all your e-mails. You have definitely kept me informed all the way through this purchase and I would confidently recommend you to anyone! Hope to hear from you soon. Thank you once again.
Regards and god bless,
“Thanks for offering quality unique charms at reasonable prices”
I received the charms over the weekend. I opened each one and “WOW” I absolutely love each one. Thanks a bunch for offering them at such great prices. I’m a charm collector and have searched the web pretty extensively, both abroad and domestically, looking for quality unique charms at reasonable prices. Again, thanks a bunch.
Jacksonville , FL
”Thanks for the great service”
The Tissot Seastar was exactly as advertised, and in great condition. Have been wearing it for several months now and it works perfectly. Thanks for the great service.
“Thank you for your impeccable service.”
I picked up my watch yesterday. It is exactly as you had described it. The strap, that you had gone completely out of your way to find, is gorgeous, complements the watch perfectly and fits my tiny wrist! My Omega is an impressive timepiece that I look forward to wearing for years to come. Who knows, I may get the collector’s bite and call you again soon!
Thank you for your impeccable service.
“Thanks for the quick service, the polishing cloth and the beautiful gift packaging.”
I got the grand bahama charm only 2 days after I talked to you!
It looks even better in person. Thanks for the quick service, the polishing cloth and the beautiful presentation. I will continue to search your website as I collect charms for a bracelet that represents my trips and love of the sea.
“Your service is impeccable”
Thank you so much Todd!
I don’t know what to say. I’m stunned. Your service is impeccable.
“I’m so grateful for your personal attention and assistance”
The charms arrived in fine shape and I’m just thrilled with all of them. All three are of exceptional quality, and I’m so grateful for your personal attention and assistance. As I’d hoped, the little money bag charm exactly fits into a “safe” charm I had… too cute! (By the way, I don’t know if it’s new, but the red lettering on recently added charms is terrifically helpful. I’ve given up going to some sites because you can’t tell what’s a new item.)
Many thanks and I’ll be back soon.
Los Angeles, CA
“Every Time I See My Charm, I’ll Remember Your Superb Jewelry — Gracious Service — And Stunning Packaging!”
After being almost giddy at getting my package from you today, I felt compelled to share the story behind my purchase.
My mission was simple (or so I thought):
Add one last charm to my 14K “ocean” themed charm bracelet.
How hard could it be? All I wanted was a single, vintage 14K seashell charm, reasonably priced (even with gold at $600 per ounce!)
After spending hours trolling an extremely popular online auction site (I won’t say their name, but you know who I mean), I found just one charm. So I asked the seller to provide the charm’s weight. Once. Twice. Three times. Finally, they provided the info I needed — right after the end of the auction.
I started to furiously surf the web— and finally found a show-stopping 14K gold conch charm on your web site. You answered my question with lightening speed during a holiday weekend when most people take off from work (do you sleep next to your computer?)
I received the charm today. Even my husband, who is not a true jewelry aficionado, was impressed. Don’t be surprised if you get business from him next!
Every time I see my charm, I’ll remember your superb jewelry — gracious service — and stunning packaging! Thank you for all.
”A fantastic, absolutely pristine Waltham Watch”
At long last it has arrived (UK’s Postal Force Delay). It was certainly worth waiting for, fantastic, absolutely pristine. I cannot thank you enough. Hope to hear from you about some amazing Waltham you have managed to find for us!!!
”Boston Private Jewelers is top-rate & extremely helpful”
Hi Todd Ð
Thanks so much for following-up and for all of your professional & personal attention. My boss was absolutely thrilled to receive the Hamilton watch from your company! Thank you! You made our company holiday party a wonderful success!
Boston Private Jewelers is a top-rate & extremely helpful company. And we enjoyed the PayPal service on your website. The watch will be a valued treasure in my father’s watch collection for years to come & to pass on to future generations. Thanks again!
“Thanks for the superior service!”
I love the charm; it was exactly what I was looking for. Thanks for the superior service!
Salt Lake City, UT
“The charms were even more beautiful in person. Thanks for such excellent service.”
The cat charms were wonderful. They were much nicer in person.
Thank you for your excellent service.
“Merry Christmas to you - you have made ours!!!!!!!!!”
The ring is a little snug but we are both very pleased with it. She is much happier with it than the president’s. Thank you. I look forward to doing more business with you in the future. Merry Christmas to you - you have made ours!
“Both Items are beautiful …”
I received your package today. The Lapis Necklace & Vintage Opera House charm are beautiful.
“The charms I purchased from your store; they are beautiful, as is your free gift packaging.”
I just wanted to let you know how happy I am with the charms I purchased from your store; they are beautiful, as is your gift packaging. And how nice of you to include jewelry cleaning cloths. I have recommended your site to my family and friends.
I just placed a second order for three more Christmas gifts.
“I'm impressed with the many ways in which you go the extra mile”
We just completed our first transaction with each other and I could not be more pleased with my merchandise nor more impressed with the many ways in which you go the extra mile. From enhancing the charm I purchased to the box, gift bag and polishing cloths you included with my order. Add to all that your friendliness via telephone and the speed with which you got my items to me. I look forward to doing business with you again in the future.
Las Vegas, NV
“The necklace is incredibly beautiful and 100% perfect”
Dear Mr. Bello,
I received the necklace this morning. It is incredibly beautiful and 100% perfect. Not only was the necklace perfect but so was the packaging, shipping and service. Thank you for that thrill my daughter will get on Christmas morning. The best of holidays to you and your staff.
“I would recommend you to any one I know looking for jewelry.”
I just received the slippers and they are lovely. Thank you for the attention. I will be sure to recommend you to any one I know looking for jewelry. I hope you have happy holidays.
Very Truly Yours,
“Your packaging is extremely attractive”
Not only are the earrings lovely, but also your packaging is extremely attractive!
With thanks and warm regards,
“I love your professional packaging, you've gained a customer”
The watch looks great and appears to be exactly as described. I must compliment you on your professional packaging! I will wear the watch for the next couple of days to be sure it is functioning properly. I'll be back in touch thereafter.
Thanks again and you've gained a customer!
New York, NY
“It was just as nice if not better condition than you described.”
The antique waltham pocketwatch is absolutely awesome. My husband is over the moon with it. It is just as nice, if not better than you described. Thank you so much for your help. We will be watching your website regularly for another one. Incidentally the presentation is absolutely great.
“Thank you for your attentive and courteous service.”
I received the watch today. It is beautiful. Thank you for your attentive and courteous service.
“Thank you for such prompt service!”
I received both Lalique pieces! They are lovely! Thank you for such prompt service!
“My new charm bracelet is perfect”
Thank you - thank you - thank you!!!! It's perfect!
“Who knew shopping for jewelry on-line could be so easy and so rewarding?!?”
Thanks, the package arrived this morning and it's great. Who knew shopping for jewelry on-line could be so easy and so rewarding?!?
Los Angeles, CA
“Thank you for your excellent service.”
I received the poodle charm today.
It is lovely! Thank you for your excellent service.
Portland , Oregon
“I have never had such a wonderful experience from any retail or on-line jeweler.”
I wanted to let you know that the Hamilton Doublet I bought from Boston Private Jewelers arrived early this week, and I am delighted with this purchase. The watch is an exceptional example. Your packaging, customer service, and attention to detail is fantastic. I am a serious Hamilton wrist watch collector, and have never had such a wonderful experience from any retail or on-line site.
Dr. William Hansen
“The earrings arrived and I love, love, love them.”
I’ve been looking for something like this for quite a while and I’m so delighted to have found them. Thanks so much for all your assistance, and I’ll check the web site to see the new goodies.
Have a great week.
“This is a wonderful jeweler to deal with.”
I received my Tiffany bracelet in the mail today. It was packaged with great care and polished beautifully which was greatly appreciated. The bracelet was perfect and in great shape for being a “used” estate piece of jewelry. I have had been searching for this bracelet for awhile since it was discontinued at Tiffany’s 2 years ago, and was happy to see you had one available. Even though I live across the country from you and wasn’t familiar with your company, you made this process very easy and handled it professionally. For those who read this, this is a wonderful jeweler to deal with.
San Diego, CA
“The ring arrived today, and it is a beauty”
The ring arrived today, and it is a beauty. I appreciate the time you took, and the price of this ring. This is the second time in just a few months that you have given me such good service, even though I live way up here in Maine. Your web page speaks volumes.
You sure have gained a good reputation, with the way you have handled my business.
“Everything is just perfect”
Everything is just perfect.
Thank you for your personal service on this most personal gift, it is rare and appreciated.
“Absolutely delighted with the Vintage Omega & Girard Perregaux”
Just received the items. Absolutely delighted… thank you for all your help.
“Thank you so much for your exceptional customer service”
Thank you so much for your exceptional customer service. I will certainly consider your site for future purchases and greatly appreciate your extra effort. Thank you again.
“The watch is superb, it’s actually for my brother and he is over the moon with it!”
Thanks so much for your quick reply, I got home from work today and found the parcel had arrived at our local post office - the watch is superb, it’s actually for my brother and he is over the moon with it! Thank-you so much for your quick and reliable service, rest assured we will be buying more items from you in the future. As we are in the UK, any American original 1950’s watches are very difficult to find, so if you get any more in akin to the Hamilton please let me know as I’m sure I’ll be interested.
Thanks again and Kind Regards,
Birmingham, West Midlands
“Thank you for such speedy service!”
I just received the ring and wanted to thank you for such speedy service! The ring is just lovely; I have already placed it on my finger.
Have a wonderful weekend!
“Your photographs on the web site are very true to the real thing.”
My bracelet arrived today. Thank you for being so prompt in getting it shipped. Your photographs on the web site are very true to the real thing. This bracelet is a very special gift for me, and I am so glad I found your website.
Salt Lake City, UT
“The very high quality of the watch, and your excellent customer service, made our first purchase absolutely Five Star!!”
I just wanted to tell you how great our experience has been with our first purchase from Boston Private Jewelers.
My husband is very specific about the watches he likes. And I had been looking for many months for what I thought would be the “perfect” watch. By coincidence, I found your website, and after a short time on your easy to navigate website, I found it a Vintage Omega Constellation — in truly mint condition — that was it! From my first contact with you, your email to me with information and specific details on the watch to your conscientious and diligent testing of the watch and your promise that we could work something out if my husband didn’t like it, plus helping us to find the perfect band. Each of these things, plus the very high quality of the watch, and your excellent customer service, made this first purchase absolutely Five Star!!
And because of this, I know you will be the first place we look when we’re looking for another item. And yes, we have told many of my friends about your company.
Best of luck to you in the New Year,
“Great Service and Fast Shipping”
The watch arrived the next day and is great. Thanks for the good service, will continue looking at other watches.
“Professionalism, Accurate Descriptions and Customer Service Well Above and Beyond the Call of Duty”
My Experience with Owner, Todd Bello, Boston Private Jewelers
A few days prior to Christmas, 2005, after searching many-a-websites and eBay auctions, I happened onto the website for Boston Private Jewelers. I was particularly impressed with the simple, easy to read and navigate web design. It didn’t take long to find the four pages of vintage charms; the selection and specifications on each charm were so clear and concise.
Living in Massachusetts, I was hoping to be able to pick the charms I’d fallen in love with up. Christmas was two days away and I knew the mail would never work that quickly. I sent Boston Private Jewelers an email requesting a meeting in person to pick up the charms. A few hours later, I got a personal note from Todd Bello, the Owner, agreeing to meet with me that same evening.
The quality of the merchandise was exactly as the site had described and pictured; even better.
Christmas Eve I found another charm from the site I’d wanted to purchase. At 11:00 p.m., Todd personally delivered it to my doorstep; all in time for the long-awaited day!
My charms are beautiful and I highly recommend Todd for his professionalism and accuracy on the products - not to mention his outstanding; above and beyond, customer service he offered.
Thank you. I am a forever customer!
“My wife loved the charms!!!”
Todd — my wife loved the charms!!!
John Reed Stark, Esquire
“Wow! What great service! I found exactly what I wanted.”
Wow! What great service! I found you through Froogle by searching for “gold heart locket.” And the item ordered is EXACTLY what I wanted — I’ve been looking for over a year for a locket. I’m delighted.
Thanks and happy holidays,
“I have to say that your site is the most customer service oriented.”
Thank you so much for sending the ring so quickly. Its beautiful and I’m sure my daughter will be thrilled with it.
I’ve dealt with many online companies and I have to say that your site is the most customer service oriented. You sent me several emails keeping me updated on the shipment through a blizzard and even offered to drop it off at my home!! Such service for an online company is unheard of!! Already I’ve recommended your site to others and I’ll be regularly checking it in the hopes of finding additional pieces.
“This jeweler is truly a class act.”
Boston Private Jewelers is one of the most professional businesses I have ever dealt with. When speaking in person with Todd Bello, owner, I received extremely friendly and helpful service. In addition, when the jewelry I purchased arrived, it came with a beautiful gift bag to enclose it in and a lovely polishing cloth. This jeweler is truly a class act. Thus, I recommend doing business with him. He is unusually informative, flexible, and professional.
San Diego, CA
“I just received the ring and it is truly lovely!”
I just received the ring and it is truly lovely!
Wake Forest, NC
“I received my Tiffany necklace within 2 days of placing my order.”
First of all let me say that accidentally finding your web site was a gift in itself. I received my Tiffany necklace within 2 days of placing my order. The necklace is just beautiful! I was very impressed that a gift bag and wrapping was included with the necklace. Needless to say I check you web site every day for new additions and your prices are amazing!
Thanks again for my gorgeous jewelry.
“I dont know how you can offer your diamonds at such great prices
but Im glad you do”
Thank you again for getting the ring to me so quickly. As I had said before, my fiance had seen a similar ring in one of the mall stores that was well out of my budget. You are a lifesaver, I don’t know how you can offer your diamonds at such great prices but I’m glad you do. I thank you and wanted to let you know you have a customer for life. I will be in touch shortly regarding the Wedding Bands.
“Courteous and fast customer service that you seldom find in larger stores”
My Jewelry arrived yesterday and I wanted to personally follow up with you to let you know the ring is outstanding and the size is perfect!
Again, thank you and the consummate professionals at Boston private jewelers.com for offering such great deals on your fabulous diamonds & jewelry. I really appreciate your assistance and courteous and fast customer service that you seldom find in larger stores. My family will definitely be doing business with you again and Boston private jewelers.com in the future!
“The best deal was from Boston Private Jewelers. I paid much less for a better quality diamond”
I shopped around at all the popular jewelry stores and diamond outlets in the area and by far, the best deal I got was from Boston Private Jewelers. I paid much less for a better quality diamond. Aside from that, I got an incredible education in terms of choosing the right diamond and the attentiveness, responsiveness, and overall customer service I received was incomparable.
“Boston Private Jewelers has the best quality, pricing, and selection”
When I was looking for an engagement and wedding ring, I started looking at the larger jewelry retailers but later found Boston Private Jewelers to have the best quality, pricing, and selection. They were easy to work with and my wife to be loved the ring.
“Service was excellent, and the prices were extremely competitive”
Working with Boston Private Jewelers was incredibly easy, and I love my ring!! The service was excellent, and the prices were extremely competitive. The setting is beautiful, and I will definitely buy from Boston Private Jewelers again.
“Raved about the exquisite piece of jewelry that she now could call her own”
The Boston Globe would like to express our appreciation of Boston Private Jewelers generous donation of a beautiful gold estate bracelet to our 2005 Newspaper in Education Auction. The auction was a great success and your donation contributed to our fund-raising effort. Your donated bracelet was an item of frequent bidding wars and ultimately raised a considerable amount of money for the cause. The winning bid was a woman who took the time to call The Globe and rave about the exquisite piece of jewelry that she now could call her own. She indicated that she looked forward to doing additional business with Boston Private Jewelers.
Regional Sales Manager
Newspaper in Education Program
The Boston Globe
“Todd is knowledgeable and most importantly honest”
I have been doing business with Todd for over 10 years buying mainly watches but also diamonds and jewelry. I have found Todd to be knowledgeable and most importantly honest. I have in the past and continue to recommended Todd to many friends and family for diamonds and jewelry and I have heard nothing but 100% positive feedback.
Watertown Watch and Clock
“You were willing to go above and beyond what a typical jeweler would endure”
Thanks for everything you did in helping me choose and create the perfect rings for both my engagement and marriage, especially since I consider myself a *difficult* customer. You were willing to go above and beyond what a typical jeweler would endure, not to mention your willingness to actually come to my house to help overcome schedule problems. Although it’s always worth it to visit your business just for the free gum-balls alone!
Needless to say, I’ve been extremely happy with the personal service you’ve provided and the next time I need anything in the “rock” department (or any jewelry, or watches for that matter…) I know where to go.
Boston Private Jewelers
1150 Great Plain Ave.
Needham, MA 02492
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